I bought a character off warmane trade and it was already exalted with son of hodir. I sumbitted a ticket when i couldnt see the quarter master. the GM told me to do spark of hope. I couldnt see that quest at all netiher could i see any quest from thorim. I started the quest chain from the start and got stuck at bearback since i was already exalted and couldnt target them. I dont know what else to do help