Character with same name!

Hello,

I get disconnected from the game and get the error message that "a character with that name already exists". Happens 1-2 times a day and after 5-10 minutes i can login again.
Please help?

please see below print screen

https://ibb.co/cwfsVMp

https://ibb.co/y0brWhM

Thank you,

"A character with that name already exsists" happens because the server keeps your character in-game for about 30 seconds longer after you disconnect. You can usually log in within a minute after it. Nothing weird.

Thanks a lot!