loot Bug

So there is loot bug it only seems to be me affected by it, i've asked global / guild / anyone

But basically i'm looting mobs all over the out lands and i'm only picking up occasionally items i re log i take breaks come back same problem occurs, i'm not farming anymore for the case of getting something really nice and not being able to receive.

but its like this

You receive loot mote of shadow
You receive loot nether weave cloth (2x)

but i look in my bags and it doesn't appear,

then sometimes it does but only half the loot

so its really strange its only happening to me, i made a ticket but no response is anyone having the same issue?