Donation Issues - Temporary Fix
As certain players continue to have issues donating using Paymentwall, we have reached a temporary middle-ground with them: Paymentwall has asked that players with this problem contact them individually, so they can try to offer some alternative method to work with each case. This isn't an ideal solution, nor should it be a final one, so we will keep pressing them for information and a way to solve this, but this temporary one is the update we can offer for now.
Here is the link for Paymentwall Support.
Paymentwall Support
Thanks for the patience and comprehension.
UPDATE:
Before contacting Paymentwall, there's a few things you should try first however DO NOT continually re-attempt 'failed' donations.
Doing so could result in multiple charges & you'd have to wait 3-5 buisness days for these to be fully reverted.
Wait at least 5 minutes and ensure that you haven't been charged before re-attempting.
- Contact your card issuer. It's possible that your payment method has international transaction restrictions or overly aggressive anti-fraud measures which will prevent the transaction from initiating.
- Try initiating the donation with a different & up to date web browser or in Private / Incognito browsing of your current browser. This will ensure that it's not a cookie / cache related problem.
- If you're utilizing Proxies / VPN's to access the Warmane website, you'll need to disable them. Accepted payment methods are based on location.