After attempting to donate 5 times I've given up. First you get blocked and system asks you to provide a bank statement once you provide it you have to wait 3-9 hours for them to get back to you to ask you for a photo of your ID and card, after you provide that you will get an email saying you should be good to donate with the card provided to only get blocked again. This is not only happened to me but to two of my friends.