Hello. I am not quite sure if it is a product of your vision only, or is it a product of the collective mind of your team of developers, but it needs to be pointed out, that the model you've chosen for this realm is at best questionable.
I remember the old times when the ideology behind everything you did was that of a man who truly understood the needs of a PvP'er, and I truly believe that the AT of the version before the implementation of SoloQ was the greatest PvP private server that ever existed. It was a place, which attracted a lot of highly skilled players from both the retail and other private servers, it was the place, where 3v3 tournaments were held and the overall quality of gameplay was so high, that it really felt like a heaven to play there.
So, what basic principles of "making a server fun for people" have changes since then? What made you believe, that the whole philosophy behind what you're doing needed to be changed so drastically? Is it because of the owners of this server controlling everything you do? Or something else?
Let me be perfectly clear: the current version of Blackrock is an abomination. Instead of making things more accessible, instead of making the emphasis on the competitive aspect of the game, you pretty much reduced the concept behind the server to "farm and pay".
I just want to remind you, that it is the year of 2019 we are living in right now. And, maybe it sounds surprising, but being a PvP'er it's not very enjoyable to get your wrathful offset for the hundredth time, and when you make people not only work for it, but "work hard" for it, it produces nothing but frustration and a feeling of despair, because you instantly realize, that not only gearing your main will take ages, but that with this system you probably won't ever be able to fully enjoy the game on your alts.
Then, there's, of course, the arena points flush. What exactly is the point of making it one time per week (or even two times)? Do you really think, that this will make the process of finally receiving the desired piece of gear particularly exciting? Once again, it is the year of 2019 we are talking about, and if the presented logic was indeed the case, it's even a bit funny. Getting gear is not exciting, what IS exciting is playing the game and doing so against strong opponents - this should be the basic principle for any PvP-only realm. So, the best thing you could do to is, obviously, just making everything free, but since, as I believe, it's never going to happen, it's either that the AP flush needs to be set to daily or the gear prices need to be lowered at least by 50%. It will do some good for the server. Seriously.
Then, the faction change. Being able to freely change the race and the faction was one of the greatest factors contributing to the greatness of the Arena-Tournament. Not only it allowed for a greater flexibility in trying out new setups and playing with lots of different people without having to split your attention between two mains (or alts), it also brought a feeling of freedom - a very simple in nature, but very effective in terms of making people stay on the server, which, I believe, is the thing you want as an administrator of one. So, somehow, someway the .u commands SHOULD be brought back, or the equivalent if those should be introduced. The argument about the core incompatibility is surely understandable, but, truth be told, the new core, which you are now using on Blackrock, is not suitable for a PvP realm - it is just too buggy. I was able to spot a bug in the first minute of testing a destruction warlock, and it actually says a lot, because the bug was of an "unforgivable" kind - "Conflagrate" is activated immediately after the cast of "Immolate", not after the first tick of the dot. It is a really, really old bug, which I found on many private servers back in the days, and the fact, that it's still present in the core you have introduced to this server in 2019 is mind-boggling and raises the question of how many other bugs like this one are out there. So I suggest you admit your mistakes and revert all this with all the cross-realm stuff and so on - it's just not worth greatly worsening the gaming experience.
The cross-realm idea, by the way, it not bad, but it either should have been technically thought out in a way, that would have allowed this to function WITHOUT changing the core, or not be implemented at all, because, once again, the negative side there greatly outweights the positive one (if it's actually there).
The next thing I would like to talk about is the introduction of Shadowmourne. While the motivation behind this is perfectly understandable from a financial standpoint, the in-game consequences of this are, as you surely know, horrendous, as it instantly makes 2v2 a warrior/paladin bracket only. Should it be allowed on a PvP-only realm is a no-brainer, if you ask me. Especially if the population of Blackrock is taken into consideration - you have a number of a much more populated wrath realms, where you could sell this item. The money flow from Blackrock is going to be negligible compared to the ones you get from other realms anyway, so I suggest you just revert the change and save both yourself and the players a great many of nerve cells. Let it be a Shadowmourne-free server.
I have surely forgotten a lot of what I wanted to say, but I hope you got the point - the server desperately needs changes. Don't be like Blizzard, listen to your community.
And I am not answering to moderators posts, I am not here for pointless arguing. This is meant for Malaco only.