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i have the same problem i lost 2 names and it said that they've been flagged for rename or something like that and when i searched someone else had been using them

the whole char is gone buddy, it doesn't exist anymore. and the gold was from a friend of mine that played on server for a long time and had lots of it.

my lvl 30+ char with 5000 gold recieved as a gift from a friend is gone. sorry for bad language but what the actual **** is this **** ?