Don't be so sure. I reported a ninjalooter during the event with hard proof in the form of screens. The response? "We will look into it"
When solid evidence is supplied, there's nothing to look into anymore... this leads me to believe that the gm's (or at least the one in question) aren't the smartest people. Queuing for more than 3 hours and then finally the cloak drops to get it ninja'd. I got lucky afterwards after 2 or 3 more queues, but don't know **** about what happened with the ninjalooter. At the very least, even if i got the cloak i wanted, another cloak should appear in my mailbox or inventory, confirming the cloak was taken away from the ninjalooter, which lets me know he was dealt with. That's the LOGICAL way this should work. Apparently this response is a standard response, meaning they got some template or whatever, let them make new templates then which can be chosen for the most occurring types of reports and ones which are appropriate for situations.