I have a couple of friends who just started new worgen characters, but realized they cannot use the ability "Two-forms" to transform between human and worgen form.
Now, I did a bit of reading and found there are several tickets on the Bugtracker regarding this. On one such ticket, I found this comment:
Before we all go bugging GMs about this-- is this something they can actually do? If not, what other possible options are there to make the ability work? Some have said Instant 90-ing the character will force it to work, but I cannot confirm this, either.