Technical Account Unlocking via code?

[Vraestin]

I didnt log in for awhile now everytime i log in, on website or ingame, it asks me a code, that as far as it says it's written on a MOBILE APP. That i totally dont have. I used to have google authenticator but it was just before i DISABLED 2 step authentication on my gmail account.

If i disabled it why is warmane keep asking me the code?

Please help i am a premium account player i don t wanna make another one and wait the queue


Adding info: I dont remember my actual email. I thought it was my main one, - i typed here email but delete later - , but i am not sure of that. Maybe an admin can check? It would be very appreciated because if i found off the email bounded to my account i can get inside the mail and fix it by myself, in case.

[skullatbash]

edit your post to remove that email address.
go here if you want warmane support: https://www.warmane.com/account/support > "create ticket"

you can try to disable 2 step auth here: https://www.warmane.com/account/retrieve > " remove 2 step auth"

[Vraestin]

Can't disable 2 step from there because it asks me the code to enter with my account! xD

Removed email from the post btw

[skullatbash]

log out first, then go here: https://www.warmane.com/account/retrieve and select " remove 2 step auth"

[Vraestin]

Issue partially solved. I can log in in the website cuz i successfully disabled 2 step authentication, but when i go ingame, or " try to go", it keeps asking me the code. Plz halp

[skullatbash]

as I said, since you are a premium you should ask here for help https://www.warmane.com/account/support

btw many players are having your same issue, they have disabled game 2 step auth but the client is still asking for that