trolls in soloQ (low rating)

[weykz1]

I just want to ask if it's possible to avoid trolls to pull off their stuff and run to die in every low rating soloQ?

[Zamperz]

Please open an in game ticket containing the replay ID and the character name.
They will be warned on first occurrence and if they do it repetitively further action will be taken as intentionally losing SoloQ games is not allowed.