You should still be able to restore your account, but not your old characters. All old character data was lost in the moltdown. You may find some nice perks still when restoring your old account though, but it is unclear which perks are still available. Right away after moltdown previous players would get a number of free max levelups with gold, a number of free professions, all your old donated coins back plus bonus coins, some bonus points, and some other perks like goodie bag. It would be nice if someone would clarify which of these perks are still available to returning players because I've been asked that by people.
Well, I think I made registration of an enamel but it restored my characters only s and previously had the opportunity to make registration not only gmayl if I used another mail not gmayl how to proceed trying to restore their password but it is not I know only login if you say only name on email adress and I give them all the information I do not know what write a ticket nobody pays attention