Forum Purchase Not Recieved old Wrath Deathwing

[Chameleonature9]

I purchased Reins of the Spotted Frostsaber from the Warmane store for my human paladin, Chamelae, yet I did not receive it in my mailbox. How do I go about fixing this?

I purchased a purple elek as well, which I did find in my mailbox.

Thank you.

[Deathmastered]

Make a ticket on website, they'll help ya.