WotLK character create error

[luukboy98]

whenever i try making a character i keep getting the message error creating character and i dont know why... its only like this when i try making an alliance character horde character are no problem can some one help?

[skullatbash]

Randomize the look ((Hair style, face etc)) of your Character until you can succesfully create it.
The problem is because you are selecting some new "WoD looks", which are not supported