Hey guys im really not sure if this is the right spot to put this, if i did put it in the right spot please tell me.

There is a quest fairly on in the panderan starting area, Shu, the Spirit of Water, i get to the first ice block/rock thing then i get stuck in a loop and am not able to progress. Has anyone managed to finish this quest? is it a know bug?

Kind Regards
Close80possume