I just have bought a character which should have 2 professions. Blacksmithing & Mining.
The professions are both gone, how is that possible.
I am even wearing tank made gear from blacksmithing 350 level.
In case the professions should be kept, I like to get it back.
Open a ticket from the account panel, anything you paid for with coins is reclaimable in this case. I've never heard of the same problem with other people but I'm almost certain you won't get a direct fix from posting here. The support here is mostly player to player for whatever reason.