[ANSWERED]my official website is closed,pls help

[feijichang]

my web account got ban nowadays reason is（Your IP Address (18.194.201.18) has been suspended for 5 months 2 weeks due to Bot network）。I am a Chinese player.In my city i need use VPN（which can change my ip） log my account
I have sent a mail for two days..How often do you handle e-mail applications?
thank you .

[Hisue]

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