We are looking into the issue but don't worry, you will receive the coins once we find out what caused this issue. Terribly sorry for the inconveniences!
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We are looking into the issue but don't worry, you will receive the coins once we find out what caused this issue. Terribly sorry for the inconveniences!
I bought 2x 33 coins waiting 4h and still i dont have it on my account !! ;(. What is going on? you said it can waste 30 min not 4h.
So I ordered 57 coins for 50 eur, like 4 hours ago and I haven't recieved my coins but you took my money...
It says on the website that it may take 30 minutes but it was 4 hours ago. On paymentwall it said that they will try to get me the coins in the next 72 hours and if i don't get them i'll get a refund but I dont want to wait that long to it ending up in getting a refund, also I got no indication of paymentwall actually looking into it which seems very weird.
I would be very happy if theres any staff that could help me. (I have the order number or whatever you need)
(P.S I didn't know where to post since tickets are only for ban appeals i guess...)
Thanks in advance
- Vyckz
Edited: October 30, 2017 Reason: grammar
Sorry for the inconveniences. Please check my earlier message.
Same problem for me :/ I ordered 57 coins for 50 eur with Paysafecard... I just made a post before reading this too...
Hello
I purchased coins over an hour ago, and they are still not on my profile.
Can you help?
Hi, I have donated almost $90 and not received my coins for over 4 hours ? Is this usual or should I raise a ticket ?
Skoomi
I saw that you're already looking into it but I wanted to let you know that I also got problems receiving coins.
Hope it gets fixed soon, cheers.
Well atleast i am not the only one.
I donated 50 euro about 37 minutes ago. Was wondering why i havent received anything yet.
I did get a e-mail confirming i donated so i guess there might be a some issue.
Didnt read well enough i see.
Thanks for working on it warmane ill wait peacefully.. (-: