Guys how i can change faction from horde to aliance? I trying it on my account but cant select character from aliance side. This is my panel, but when i click on select character i cant chose anything. Anyone can help me?

Select character race and appearence:


SELECT CHARACTER

Apply free Name Change

Faction change costs 0 Coins and provides:
- Characters race, gender and appearence changed to the chosen opposing faction characters.
- Only compatible race characters are shown.
- Faction change is irreversible and not eligible for refund

I understand that I am purchasing Faction Change for Ekstazy on Outland.