What are this false claims?

[ICEBOOSTER]

Pictures:
1. https://prnt.sc/k5yyuw
2. https://prnt.sc/k5yzil
3. https://prnt.sc/k5z0o0


Is it a bug or something?
Or if it isen't atleast don't mislead people..
I tried that to restore my warrior on Outland for free before 2day mark, and it ask'd for coins..
And i diden't get any replay, can staff or someone explain this to me

EDIT: I used my Frostwolf characters to test this if it's only an Outland bug

[Smyth]

Accounts only receive one 'free' restoration per week & continually deleting your own characters to use the name change that comes with it will result in your account no longer being eligible to receive them.

[hooqtko]

imagine deleting your characters intentionally just to name change them and get ****ed cuz youre trying to abuse it ahahahaha