Site my account was hacked

[Richie787]

hacker ip address 185.221.162.182 from moscow moskva russian federation
hacker got my account baned using a bot
I live in florida usa
my account user name Richie787
my ban appel failed
next ban appel 30 days now about 3weeks
how long will my ban last? can anyone help me?

[Zcsxm2]

Greetings

Bans due botting are perma-bans. You must prove that the hacker used the bot and he logged-in while the period. Make another ban appeal after 3 weeks and convince Smyth that not u used the bot.

Regards