hello i make a donation , this take my money from card but Coins not appear.
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hello i make a donation , this take my money from card but Coins not appear.
Edited: July 19, 2018
Greetings
Which payment possibility have you chosen for? Payment wall should give you the coins immediately after donation (paysafecard as example)
Regards
i choose VISA card pay , i have screenshot of my bank account where is how much i pay and where. But i didnt receive coins.
Create a support ticket with the following information:
Warmane account name
Method of donation
Email on the payment processor account
TransactionID / OrderID
Amount donated
Date of donation
https://www.warmane.com/account > support > create ticket > general enquiry
But only "premium" account can open such ticket.
If you are not premium you need to send an email to [email protected] ( with the informarion Skuddy told you)