WotLK i think there is a donation bug if you buy coins pls help gm's

[callemeinfdg]

i did donate for like 50 euro so normal i wil resieve 57 coins but like the other guy my money from my bank is lost but
i did not get the coins i dont understand it i got proof from bank also got screenshot pls help

[Skuddy]

Create a support ticket with the following information:
Warmane account name
Method of donation
Email on the payment processor account
TransactionID / OrderID
Amount donated
Date of donation

gm's don't deal with payment issues.