Dear Sirs,
Have some issues with donation transferring. Have payed the amount and didn`t get any coins? (From the bank account it was taken as well.)
What shall i do?
Look forward to hearing from you soon!
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Member
Donation Problems
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Moderator
We are aware and the issue is being looked into.
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Member
Cool i thought i started to be crazy when i didnt find the buttom ;)
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Member
Which button?
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Member
can you issue an update ? i had big plans tonight lol.
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Moderator
Haven't received any update yet, sorry.
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Member
has this happened in the past ? do you have a rough eta ? 1 hour 3 days 1 month? do we get compensation ( not that were entiteled to but im a cheap sob)
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Member
wanna know it too. + got no answer in my topic. will i get coins today or?
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Moderator
I don't have information on what exactly is the issue, so I can't comment. Usually it's the sort of thing that is solved in a matter of minutes or hours (if it's something on Paymentwall's side we can't really do much). No, I don't see compensation happening because of a short delay.
You got no answer in your topic because there was already one (more than one, actually) about the same thing and answered. You should check before creating new threads.
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Member
ok. its alrdy 2 hrs. any info?
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Member
Is this an issue we should be contacting Paywall to resolve?
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Moderator
No, I don't believe so, or I would have been told that instead of that the cause is being looked at. My guess is that Paymentwall's confirmation they have to send us when someone donates isn't being sent/received for some reason, as the transactions appear to be working fine otherwise.
When there's information it will be posted.
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Member
Same problem here, safe to assume it's happening to anyone donating right now?
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Member
Same problem, hopefully it will be resolved before I get home.
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Member
Reason I asked. "if it's something on Paymentwall's side we can't really do much"
