(my english not are very good)

when im going to speack with any npc , i click on their and dont show the message window , i click and not show anything . i cant make anything on game , i cant speack with npc

when i restart the game , video configs , sound configs , remember login , dont save anything .

Pls help me
(i have win 10 , have this any problem ) my discord is guilhermegui080801#0941