Hello, New with a question

[vikingrage]

Hi im new. I play Priest and Warrior. both factions.

I want premium account status but i cant find the donation tab on my account.

[Mercy]

Hello!

The donation panel has been disabled temporarily while we work on handling the technical difficulties we're having with it.

[vikingrage]

Thanks for the replies, good luck on fixing it.

[vikingrage]

Hello, I was able to donate. I can see the money is taken from my account but my status has not changed now 4 hours after payment.

[Repost]

Hello, I was able to donate. I can see the money is taken from my account but my status has not changed now 4 hours after payment.

I forwarded this in case it's not just a pending transaction.

[vikingrage]

how log can it be pending for? its been 8 hours now since transaction. maybe 24 hours

[Repost]

We haven't received anything yet so it's still pending somewhere. Sometimes companies are slow to authorize and transfer funds but from my experience I would expect it to complete within 24 hours, 72 hours at the latest.

[vikingrage]

I don't think Its going to resolve any time soon. Paymentwall wants a picture of my drivers licence, which is not going to happen. Id say I want the money back and all that but from what I read they probably wont even respond. Warmane should consider getting a better payment method for their website. I don't know much about web payments but I think them asking for a copy of my ID is inappropriate and disturbing, im not comfortable that they have my card info.

Thank you for taking the time to look into it Repost, i hope that maybe it will just work its self out in a few days....maybe?

EDIT: The money just returned to my account. All is well i shall try again soon.