Hi guys :)
Today I decided to come back to WoW after a longer time not playing. I noticed my Character is gone but in the account history I still see my acquired heirloom items. Because of the circumstances I will create a new character, but would it be possible to recieve those heirlooms back? Whatever the response, thank you for reading and have a nice day :)
With regards,
Stefan
Your charecter might of been flagged for a name change and hence you can't see him on the website, try logging in and see if hes still there. If the items were bought with coins, you can open a support ticket in My Account > support.
My char was on Lordaeron, went by the name Synistra. That name is now taken by somebody else (I checked by trying to make another Char). I bought those Heirlooms years ago when it was still possible to do so with vote points.