WotLK Character loss after servers ragnarok merged to become icecrown.

[shadowdweller37]

I've only recently tried to start again, though i cant seem to find any of my characters that i had on the previous servers.. (the server that is now icecrown)
Did they remove the characters or is there a way to retrieve them? (all level 80)
Any assistance would be greatly appreciated.
Would hate to start all over again.

[skullatbash]

send an email to [email protected] for support (or open a ticket on website if your account is premium)

[shadowdweller37]

Will try both thank you.