This is a very important issue every paladin that does both pve and pvp as healer is having for some really long time now, please go upvote so we can get more attention on it and get it fixed!
https://www.warmane.com/bugtracker/report/63501
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This is a very important issue every paladin that does both pve and pvp as healer is having for some really long time now, please go upvote so we can get more attention on it and get it fixed!
https://www.warmane.com/bugtracker/report/63501
Edited: May 9, 2020
It has been reported many times and warmane Dev said it is working fine.
He said that is how it was on Retail
https://www.warmane.com/bugtracker/report/80813
https://www.warmane.com/bugtracker/report/90554
So, what you need is to find a video from retail where a Holy-Paladin gain/refresh solace proc by casting Holy shock (or maybe a world-of-log report)
Edited: May 9, 2020