[ANSWERED]Ban Justice, Suggestions for improving the system.

[Umren]

I want to ask a question:
Is anyone of the Warmane staff checking some kind of logs for the bans you apply to players, or it's just "if someone reports you, you getting banned, no matter if it's just or not."

Last time I got reported for someone reporting me literally for nothing... I got banned 6 days.
I have contacted support through ticket and through website... to no avail.

Now there is a guy that claims I have ninja'd his raid, while not being neither leader, nor Master looter... for item that I have won on roll.
I apparently have ninja'd him, because he was absent (in bathroom), without announcing it, during the loot rolls. He didn't rolled on it, and it's auto-ninja by somoene.

I am sure that if he reports me I will get banned, if I consider the previous experiences of mine + friends on Warmane.

So my question is... is there a way to report these kinds of players that are just harassing other players with reports, and threats and just making their gameplay on Warmane un-pleasurable?

I got some screens of the chat:
https://i.imgur.com/FehYXNE.png - 1
https://i.imgur.com/4H6NRRl.png - 2
https://i.imgur.com/D5DK7bj.png - 3
https://i.imgur.com/gtNOBuU.png - 4

So I didn't sold my gems cheap to him, he threatens me that I will get banned for ninjaing something I didn't.
If you wonder what the item was, it was the RS25 neck, which is strenght neck, he didn't rolled for at all... and he is a rogue as well.

Thank you for reading my stuff... and I wish there was a way to stop these fellas from reporting everyone, and banning people that don't deserve that.
I would suggest you to invent a ban, for false reporting someone that lasts double of the ban for ninja-ing.
If someone has counter evidence for the report, ban the guy who reported u instead.
It is harassment that should be stopped, and it will never be stopped until you invent some kind of mechanic, that will make them afraid: "But what If I am wrong?".

This way the Warmane Staff will get reduced Load overall (Less tickets / reports to go through), and there is some protection for people that are getting constantly harassed / reported / banned for something that it's not really like that.
I am sure that I speak in the name of many of my friends that have been in similar situation.. and this is a 100% necessity, if you want just server.

If there can be done something about this guy that harassed me personally, it would really help the Warmane community, and might serve as a lesson, to him and his friends when next time they want to bully other people this way.

Thank you for reading through, and have the Best Day!
Umren.

[Hisue]

Create a ticket in-game explaining the situation.