WotLK Website bug drained my points

[Ashendoctore]

https://imgur.com/a/PzarWj3

So as you can see on the screenshot it says "This character will be restored at no cost." and "Characters are eligible for no-cost restore within 2 day grace period after deletion."

I restored 3 characters thinking it's free as website stated but it drained all my points that I was farming for the last month. Can you restore them for me please?

[OhieMitzen]

It's free once a week. After that use, you pay via points/coins until you get your free restoration again.

Points won't be restored.

Why would you delete, and then restore 3 characters..

[Ashendoctore]

I already said why I restored them, because website stated it's free.

[Persivaln]

It didn't "state" it.
After any character change in store/trade/service it always resets method of transction/action. And it also have internal cooldown of somewhat like 20 seconds to prevent missbuys/any other other mistakes.
You literaly couldn't do it on same page without anything changed, aswel not seeing notification pop-up to confirm character restoration for points.
And we all know it, you too. Because we do use site services when needed and know how it works.

[Ashendoctore]

I didn't get 20sec cooldown and I didn't get any pop up, I literally got rid of all my points in 5sec after I made sure there is still "This character will be restored at no cost." notification. I clearly experienced some website error. So please stop being a dumbass saying stuff like "we all know it, you too" becuase title of my post is literally "website bug". You described how website works properly. Don't you know what a bug is? I know there are a lot of scammers around but u don't have to be that volunteer ***** sherif.

[Skuddy]

https://www.warmane.com/account/support?do=new open a ticket. if you can't then email [email protected]

don't get your hopes up however. there's generally 0 support for the point shop as they're free.

[Obnoxious]

And even if by some miracle the points were restored, keep in mind what they were used for should be reverted.
Namely, two of the character restorations.

[Ashendoctore]

Thank you!