Yesterday I bought a shield with my donation points [Bulwark of Algalon] . It is supposed to get sent to my protection paladin but by mistake ( it's my mistake I guess ) it got sent to my feral druid. When I got the item I tried to send it to my paladin but it became soulbound to the druid .
I really need some help here because I spent two weeks voting to get the shield !
Sorry to be the bearer of bad news but there is no support of messing up with the items got with points.
Official support is only for donation items, you better watch what you are doing next time.