Technical Account Problems

[Jarexx]

Hello guys,
first im sorry for my bad english but i have a question.

after 2-3 years i will login in my account on warmane but i forgett my password, so i will get the email for change my password
but if i sige my email adress in i get no email from warmane for changing my password (and yes, its the right email adress)
if i try to create a new account on my email adress, the message says i have a account on this email adress, so now i need help for clear this misstake

[OhieMitzen]

Send an email to [email protected] and explain the situation. Prepare to provide evidence of account ownership. If you don't use one already, I recommend getting Gmail account.

Email response might take several days.