[UPDATED] Account security improvements

[Armeyer]

I don't think you understand what I said. Few players are old players. Some even played since molten (more than 8 years players). My points are :
1. what if warmane does gold cut or inactivity clean up and implemented instantly? and someone will say what's the difference? Lol
2. 2FA used to be optional. It's has been like that since molten created. That's almost 15 years ago. Do you think it's wise to implement optional policy became mandotary policy and just give 3 days after notification? How can u said, I just complaining and just accepted it?
3. If gmail made new policy like all users have to use google authenticator or lost their accounts, do you think it is fair and just accept it? It will be viral instantly on all medias. Lol

no offense but i think u're missing his point. and your points are neglecting the obvious context of the original post on the first page.

[Jakuuh]

Ngl i feel like since this thing the players on blackrock are pretty low, maybe im wrong but feels like it tbh

[warmaneplz]

I made a request to change my email, How long should I wait for a response from [email protected], 3 days have passed

[Obnoxious]

I made a request to change my email, How long should I wait for a response from [email protected], 3 days have passed

That depends on how many tickets were opened before yours, since there's a line that will be respected. Support will reply when your turn arrives.

[jesuislmeilleur]

i feel we all agree to say the attitude of the staff is kinda arrogant since many of us dont use gmail as main mail adress, and also the fact u have to create a gmail account for every different account is very annoying why cant we have 1 mail adress for several accounts account in my case i have 3 different account with 3 different gmail adress that i created ONLY to play on warmane so it make sens i lost the password since i've changed computer. and also i come bk from a 2 week vacation so u gave me no time to update my gmail and on the top of that i think the staff will take a really long time to change my mail since they are overwhlemed by request , i dont really know how will figure this out but for sure u'll loose a lot of active player

[Domidexz]

i get code activation to log in on website , but when i wanna log in on game , i barely get any code auth for me to enter , any fix to this ?

[Armeyer]

i feel we all agree to say the attitude of the staff is kinda arrogant since many of us dont use gmail as main mail adress, and also the fact u have to create a gmail account for every different account is very annoying why cant we have 1 mail adress for several accounts account in my case i have 3 different account with 3 different gmail adress that i created ONLY to play on warmane so it make sens i lost the password since i've changed computer. and also i come bk from a 2 week vacation so u gave me no time to update my gmail and on the top of that i think the staff will take a really long time to change my mail since they are overwhlemed by request , i dont really know how will figure this out but for sure u'll loose a lot of active player

let me show u what arrogant is, read the first post first before showing your stupidity like that LMAO

[player02]

Why do I have to ask for a code every time I log in? The ip has not changed.

[sekolaman]

It's more that what you said doesn't matter, it's a bunch of imagined "what if" scenarios that fail when tried to be used as a smokescreen over the simple fact that keeping access of the email used to register on a service you have any plans to use longer than a one-time thing should be a given. There's no excusing that.

If you throw away the keys to your building because the front door is always open, and then one day the building manager informs that next week the door will be locked from now on due to recurring burglaries, the issue isn't on the manager or the short notice.

But in this case, let's say we want to enter a building and they gave us a key to enter it. For 15 years, the building owner doesn't require any key to enter the building and they decided to require a key to enter the building in only 3 days notification. And the building security won't let anyone who doesn't have any key to enter. Some would have lost their keys. At least give more time for others to make the keys. And why warmane gave 3 days and not doing it instantly? It will be fair all.

[Armeyer]

But in this case, let's say we want to enter a building and they gave us a key to enter it. For 15 years, the building owner doesn't require any key to enter the building and they decided to require a key to enter the building in only 3 days notification. And the building security won't let anyone who doesn't have any key to enter. Some would have lost their keys. At least give more time for others to make the keys. And why warmane gave 3 days and not doing it instantly? It will be fair all.

u're missing the part where u live rent free in that building for 15 years.

[travis9711]

What bothers people is that they have only given 3 days, there are people who play other things, work, study and in those 3 days you cannot follow the server, the old people do not have 1 or 2 accounts, they have 5, 10 or 20 accounts
3 days are insufficient to make a change like this for all the people on the server

[Blkunxpd]

It's more that what you said doesn't matter, it's a bunch of imagined "what if" scenarios that fail when tried to be used as a smokescreen over the simple fact that keeping access of the email used to register on a service you have any plans to use longer than a one-time thing should be a given. There's no excusing that.

If you throw away the keys to your building because the front door is always open, and then one day the building manager informs that next week the door will be locked from now on due to recurring burglaries, the issue isn't on the manager or the short notice.

Except
"Update #2:

Restrictions on what emails can be used have been lifted, this allows using your desired email provider."

..you threw away the keys for some of the accounts. And yes, temporal mails were used..not because we don't value the accounts, but because some of us didn't had opportunity to change all of their 30 account addresses to gmails. Believe or no there is limit on how many accounts you may have per phone number and in some countries the registration wasn't allowed without such confirmation since forever.

This change should've been added before the accounts were locked, not afterwards.

[Mommymien]

Can I retrieve my account?, I forgot my email account that I used, plss help me Warmane

[Obnoxious]

3 days are insufficient to make a change like this for all the people on the server

No, it isn't, because either people hadn't been negligent with their accounts and had access to all emails involved or they didn't. There's no "they kinda lost" or "kinda forgot" that more time would make a difference - and if someone really "kinda" forgot or lost, it means they can remember or find it, yes? People who didn't care enough about their accounts to keep such crucial information like the registration email would need to contact Support to fix that no matter how much time was given. More time would only really benefit scammers and account thieves, who would have a deadline to rush for.

Except

There's no excepts and no buts. Creating accounts with email addresses that were thrown away should never have happened in the first place. Don't try to shift the blame of your negligence. The only thing you could remotely blame us for is not doing this sooner.

[Blkunxpd]

There's no excepts and no buts. Creating accounts with email addresses that were thrown away should never have happened in the first place. Don't try to shift the blame of your negligence.

Yes, it's our fault that you had this gmail-only restrictions for years for every new account, then lifted it few hours after the accounts were already locked.
Allowing multiboxers in past, 40 accounts. I had to buy..4 phone numbers just to secure my warmeme future for hilarious fails like this one?
The whole execution of the process was wrong, but you won't admit it. That's for sure. It's our fault. But nobody cares. You will do what you can do and we will complain, but the outcome will be the same.