1. Transfer

    On March 2, I transferred the character from the realm, which is currently unavailable. But the character did not transfer and disappeared. I did this on 3 accounts, but the information disappeared on all 3

  2. Transfers for characters in Frosmourne's last season ended together with the inactivity clean-up, on February 27th.
    The option on the page to do it just didn't get removed until some time afterwards, but it already wasn't working anymore.

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