Rare pets that took a long time to tame just disappeared

I opened a support ticket through game about my beastmaster hunter who tamed skoll and nuramoc. Skoll took many hours of camping and having other players kill him first before I got a tame. Then I finally tamed uhk-loc, but after I did I noticed my skoll and now when I use call stabled pet ability, the skoll and nuramoc pets just disappeared from my stable and I never abandoned them. Oddly I can still see skoll on my hunters login screen but the pet is not summoned or available in my stable after login. Please help me.