Post Regarding the Molten Core Release Issues
We would like to say that we are sorry, to everyone who was running to get that Realm First for Molten Core.
We understand that the recent issue with Runes of Warding has caused frustration and disappointment among the players.
We take full responsibility for not noticing that Runes of Warding were working as on Wrath of the Lich King expansion, meaning, that they are automatically deactivated on boss kill. As we are responsible for checking that the game works as intended, we should have been more vigilant in our testing. We extend our sincere apologies for any inconvenience this may have caused.
It was brought to our attention during the live runs on Onyxia, but by that point, it was too late to enable the vanilla (manual dousing of runes) version as it would require a server restart and give some raids advantage over the others based on how far they’ve progressed.
So, in order to keep the spirit of competition as fair as it can be under the circumstances, the fix was scheduled with the following restart that would only affect the new raid IDs.
Some of our staff have been active on the realm and during monitoring encounters they have communicated with a few players regarding this and players might rightfully feel that false information has been provided. However they were only able to provide insight into the situation as it was developing, they were not able give out our final decisions on the matter as we make those as a team and not as individuals.
We understand that this may not be the ideal solution, but we hope that it will help to restore the trust of our players.
We want to assure you that we are taking this matter very seriously and are committed to ensuring that such issues do not repeat in the future releases.
We appreciate your patience and understanding in this matter.