DC macro/script abusers

Is this realm still being policed? The amount of scripters/abusers is over the top. I remember before the merge I would have a ticket response fairly quick, whereas now I have a ticket open for over a day with no sign of it being resolved, even if it's a simple request to relocate my character to avoid getting errors upon login after being the victim of a DC macro. I am positive the community would appreciate should you put the web support we had on AT back up.

Of course it is, if you want to report a cheater just follow the instructions given in this thread.

About the ticket, are you talking about a website support ticket or an in game ticket?