Issue with purchased Item

I was longing for a helmet so I figured I would cash in some points on the voter shop. I made sure to check the box at the bottom stating that the items were usable by my character. A lot of epic grade items appeared so I was confused and upon comparing the epic item ( Coif of Alleria ) to other items in the voting shop I noticed these items didn't display a level requirement. So I purchased it with the few points I had, hopped in-game, went to mail, and discovered it couldn't be used until level 70. Well that's a bummer so I was wondering if I could get a refund and possibly could the voter shop be fixed to properly display level requirements?

yeah tooltips don't show level requirement anymore, I don't know what happened. I don't know if they will refund vote point item but maybe try your luck.

Bump. If I can't get a refund I would like to have an admin explain why instead of ignoring my thread.

Bump. When will his thread be read?

You'll have an easier time messaging an admin than you will creating a thread.
A note for you, though, don't buy anything from the vote shop except mounts. at around level 70/80 any item you get will dominate the Vote Shop gear.

Thank you I will try messaging an admin.