Failed to redeem team with voting points

which step was to redeem a head that wanted to buy to transfigure me wrong and mistakenly chose the head that was not wanted to know if there is way to change since both have the same price and almost the same design (one is red the the other is blue ) really I appreciate the attention given .

this was the head redeem (currently I have in my backpack ) Firelord 's Hood

and I wanted was: Power Generator Hood

if you need pictures of my backpack with the head or redemption history and are just tell me right away, sorry for the inconvenience and hope you can help me were many days that I was saving . thank you very much.


the character whose head is called " emmeth "

It is Frostwolf.

There is no support for anything bought with points. You can't get your points back or the item exchanged.