I cant make a ticket about Account Recovery

Hello.
Today I was trying to make a ticket about Account Recovery. I had a problem => "Your information provided is invalid, too long or contains invalid symbols, try again.". I've tryed with less informatin and still it didnt worked out. I am shure that this information is valid because that was my account with my email because I use them everywhere. Please check this out and if I am making a mistake - correct me or give me some tip.
Thank you for your time!
My best refards!

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