From Kaer To Kaer

What can we do to mitigate the damage?

Everything we can, such as refunding 100% of coins ever donated back to community accounts, instant levelups, starting gear, boosts etc. We are working to come up with a refund and boost system help us to mitigate the damage, and later today, open forums for feedback, backlash and answers to any discussions.

I, Kaer, the founder and former leader of our community, am also back to staff this day. It was my decision today that we stand our ground on a devastated Molten, whatever hardships and understandable community backlash is to come. I apologize and take responsibility for failing to quickly identify and investigate these individuals that have resorted to inflicting tremendous damage in their attempts to cover up the traces of their suspected misdeeds. We ready and willing to do everything we can to heal damage done to us over time.
- Kaer Wolf

I NEVER SAW MY COINTS AGAIN

The amount of gbp 63.00 has successfully been debited from your credit debit card.
Transaction 577220149

The amount of gbp13.00 has successfully been debited from your credit debit card.
Transaction 558550772....

Where are they ?

Donations after December (28th?) weren't logged, try opening a ticket from your account panel.

Attention seeker. Just make a support ticket.

The support didn't work but I did contact a lawyer and it's not about the money it's about the principal

When did you recover your account and when did you donate?

And how exactly did support "not work"? You have to go here and create a new ticket. No one on forum can assist you with this issue, so you will have to wait for a reply from support. If you need additional assistance with creating a ticket you can send me a private message.

Also keep in mind that threatening us with lawyers wont get you far.