account restoration still possible?
A good day,
Back in 2014, on molten, I used to have an account with donator status. Reading back some topics in this Q&A I learned you used to be able to restore these accounts which now say 'account needs to be restored' on password/accountname retrieval or 'username still exists' on an attempt to create an account with the old name.
In the account/support extension I can only file a ticket for a ban appeal which can't be filled out if I'm not banned. No other options for ticketfiling are available.
Is there any place to go with this problem, if fixable at all?
Kind regards,
Torcherer