Hello,
during the weekend I decided to donate and buy some coins. I donated via my credit card. Everything went ok, I got the coins, payment looked successful on both sides but after few hours I got banned because of "Fraudulent payments".
Few hours later i got message from warmane (probable automated?):
"Paymentwall risk assessment failed against payment:
CENZORED
The money has been returned to the cardholder."
As u can see, its not my fault, warmane's paymentwall just refused my credit card for unknown reason (and my bank support said so too).
What should i do now? In that one message i got from warmane was also said that they will unban me but they wanted me to agree that they can remove coins/items. I instantly agreed, but I am banned for the 4th day now, and my web ticket is just still "Awaiting Staff".
Is there anyone else i can contact with this issue? (how? email? forum PM?)
Was it a temporary paymentwall failure and or is warmane/paymentwall blocking my bank?
What should i do now?
Thank You for answers,
have a nice day :)

