Forum Point Bug?

I've Been trying to collect my points for the past 2 days & it wont let me it say's:

----->You do not have any points to collect. <-----

ACCOUNT SUMMARY

Logged in as [Nope] <---- Idk if others can see this but i dont wanna chance to be hacked
Coins: 0
Points: 6.0 (Collect points)

Email address: [Nope] <---- as it said up there /\
Two Factor Authentication: Disabled
Last backup: Never (backup now)

I am having the same problem. If you can find an answer please let me know

Do you guys have 1000 achieve points ? it can be unique from all chars on your account that add to 1k also.