Joined BG And my grievous dagger dissappeared

LE : 1st response came from GM Thedrift

http://imgur.com/nCLSq0Y

LE2: after the 24h period i made another ticket and GM Cairner responded

http://imgur.com/nFPhz6w

Can some1 please look into the matter for the love of what is holy since i got 2 contradictory responses and its hard for me to believe that this server doesnt do item recoveries :[


Yesterday i bought myself a Grievous Shanker that i enchanted with Dancing Steel , farmed some honor and went to sleep , all good until today after like 2-3 more bgs, after joining another one , my dagger vanished...

Altho i dont have any print screen while wielding the weapon, i can provide some other form of proof

http://imgur.com/a/0HD53

1st pic shows that i fully capped this week and the remaining 450 out of 2200 - 1750 (dagger price)

GM's can also check that i currently dont own any other grievous piece (so i didnt buy anything else with conquest points)

Really looking forward to a competent reply and ty in advance for your support !

I also made an ingame ticket

Char Name : Ohnoesx

can i bumperino?

Things like these are handled through the ticket system on the website.

i cant make a website ticket unless i use the ban appeal category and im not banned...

They should have returned to ur mailbox, didn't they?
If you can't make a ticket on the website, try one in-game.

one gm told me they would send it in mail in 24 hours, after that period i made another ticket and my response this time was that they cant do anything about lost in game items :|

Quote:

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Originally Posted by sonnyqwe

one gm told me they would send it in mail in 24 hours, after that period i made another ticket and my response this time was that they cant do anything about lost in game items :|

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Thedrift said "auto-mailed". He didn't say that he would personaly restore your item. I belive they have an automated system that restores items for the most common item loss situations. For example i've found items in my mailbox when i tried to swich between 2 saved gear sets without enough bag space.

i can see ur point and yes i guess thats what he meant... but still i cant believe that after the fail10 catastrophe they dont do item recoveries :/ :[

any other guys ever had this happen where the thing just VANISHES !? ... :[