Account Hacked; Toons Deleted

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November 16, 2015
richboycool4

Account Hacked; Toons Deleted

Long story short;

>Account got hacked
>All toons deleted
>Found out a few weeks later
>Restored 3 out of 5 of my level 85 toons, as that was all the coins I was awarded by support (30)
>Points were all used up so I wouldn't even have enough time to vote to save my last 2 toons from permanent deletion from your system
>My mage is completely naked - all gear lost/deleted by hacker
>All gold stolen
>Only achieves/abilities/specs remain

>Can't create ticket in support as there's no option aside from 'ban appeal'

Can anything actually be done about this at all? Is there a possible option to roll back my toon about a week?

Please.. I'm begging at this point. I've already lost 2 of my level 85 toons completely. Now my mage is basically worthless too..

Thanks

EDIT: Here's some proof.. who would invite someone with 0 gear to run DS HC.. Everything, gone.

http://i.imgur.com/HJr4y3T.jpg
November 16, 2015
Obnoxious

No, there isn't.
November 16, 2015
richboycool4

So basically, gg to the hacker and rip my account then? Nice.
November 16, 2015
Obnoxious

Actually, it's more like "gg you keeping your account secure, RIP deleted characters."
November 16, 2015
Arson

Quote:

Originally Posted by Obnoxious

Actually, it's more like "gg you keeping your account secure, RIP deleted characters."

I find it funny this people don't get permanent ban. Last time I check, if you share accounts or trade or sell them = permanent ban. That why I don't pity none of this people and I hope if they keep doing this, to lose everything and get no help.