My auction sold, but I never recieved the money?

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November 25, 2015
Tenny

My auction sold, but I never recieved the money?

I put 10 stacks of 20 Golemblood Potions up on the auction house for about 2500 gold a stack. They all sold, and I got the "Pending" letter, but when I logged in today, all of the pending letters were gone, and there was no gold (or any letters except a few from selling Heartblossoms, and one from a staff that didn't sell) in sight. I'm really worried about this, cause those potions took forever to get the materials for, and that's a huge gold loss. If there is anyway I can either have the potions returned, or obtain the money, I would be extremely grateful. Thank you for your time!

(Edit: The character I was selling them on is my Night Elf Druid, Freskabri)

(Edit 2: The amount I sold each stack for was 2450. So in total, that's 24,500 gold lost.)
November 25, 2015
crafter1992

IS there a way you can prove what you said? Because I could technically make a post like this as well...and just loot the gold and send it to a different account. I don't think you will get a refund.
November 26, 2015
Anyone0

Quote:

Originally Posted by crafter1992

IS there a way you can prove what you said? Because I could technically make a post like this as well...and just loot the gold and send it to a different account. I don't think you will get a refund.

There would be no use of doing that since you won't get any refund for items or gold obtained in game. The only thing that can be done is posting on bug tracker and hoping it gets fixed. But that won't give any lost gold back.
November 26, 2015
Tenny

Quote:

Originally Posted by crafter1992

IS there a way you can prove what you said? Because I could technically make a post like this as well...and just loot the gold and send it to a different account. I don't think you will get a refund.

I wish I had proof. I know I won't get my gold or items back, but if they could even look into the issue itself, I'd be happy. I knew I should've taken screenshots of my inbox when the money wasn't sent originally. But alas, I have no proof. So I guess that solves that. :(
November 26, 2015
cheinii

that is why i screenshotted several times while collecting Volatile air for the VotS :D

though, anyone0.. what makes you think he wont get refund? I mean, this is a bug, moreover too popular around!.. This rule is only for the scammed/scammers :)
November 26, 2015
Obnoxious

Quote:

Originally Posted by cheinii

that is why i screenshotted several times while collecting Volatile air for the VotS :D

though, anyone0.. what makes you think he wont get refund? I mean, this is a bug, moreover too popular around!.. This rule is only for the scammed/scammers :)

No, we don't offer "refunds" of anything obtained in game.
You're playing on a private server. The most basic thing you have to accept when you choose to play on one is that bugs and item losses are liable to happen, and Staff won't make up for it.