Dont get valor points

Hi,
I opened a ticked twice about this topic and nothing...
well, i did full Random Heroic (RDF HC) and didnt get any valor points.
asked people and told me its happend them too and they opened tickts and the bug is gone.

plz can u help me ? or check why its happening or what to do..? (playing in cata Neltharion server)

Did you fully complete the dungeon?
Are you capped for the week (1k)
Are you capped at the maximum allowed points (3k)

yes was full dungeon
this is my first one xd

- someone told me to do HC first and then Normal to get the VP... its work. xd
so tnx all :)