Character Customization?

I just downloaded the software, registered my account and logged in, then when I went to go create my character, specifically an Undead, I noticed that the facial customizations weren't working correctly. I couldn't see the different facial features, like the jaw missing. I was wondering if that's part of the game or am I doing something wrong?

Can you post a screenshot?
Maybe you're missing some files.

http://imgur.com/a/8gNfN

It also seems to be having a difficult time with the hair options as well. I only can choose bald, buzzcut, spotted, mohawk, and the shoulder-length hair, but nothing else.

did you download Woltk with WoD models? then just get "wotlk (old)" from here: https://www.warmane.com/download and you will be fine

No, I selected the normal WotLK option. I'll give that a try, thanks.

You don't have to redownload the entire client if you want the older models, just follow these instructions.

Quote:

---

Originally Posted by NigelFarage

If you made the mistake of downloading the WoTLK client with WoD models and are suffering from crashes, spooky players with no faces, female humans with no hair, etc., you don't really need to download the old client from scratch.

To upgrade from the buggy WoD client to the well working old client:

1. Go to the folder you downloaded the WoW client to using Explorer/Finder (Windows/OS X).
2. Open the Data folder.
3. Delete the patch-w.mpq file.
4. Open the enUS folder.
5. Delete the patch-enUS-w.mpq file.

That's it.

---

That worked, thanks!